Texter Overview

What are we trying to do?

Automate the sending of text messages using this website, pulling in the customers

Step 1. Partial Automation = Cheapest Implementation

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Step 2. Hook up Simplicity API

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Step 3. Full Automation and Get off Simplicity

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What needs to happen?

​1.  Eliminate manual skipping

2.  Eliminate manually sending, replying to texts

3.  Automatically update *Account Status, *Phone Status & Instert anybody's reply via text into the notes on Account Via Simplicity API

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Questions for Eric (developer)

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Is this faster, cheaper, easier to build off wix or just about the same because I can do a lot of the front end work?

STEP 1: Search 'Keywords' field in database

STEP 2: Send reply in "Reply with or Message' field in database

STEP 3: If 'Action' field is populated in database for this keyword - take appropriate action through Simplicity API

OTHER:

• If no 'keyword' match is found in STEP 1 - Send message to website page "Text Response"

• If someone calls instead of responding via texts and selects the option in our twilio menu for wrong # - update the number via simplicity api to wrong